Location: Toronto, Ontario, Canada
I visited a new client this past week in the Toronto GTA area who had important photos and other data on her computer.
I asked her if she wanted me to install a backup that would protect all of her data, programs and operating system.
She told me that she already had a backup in place that her previous computer technician had installed.
When I checked the backup, I could not find any updates since the original copy of some of her files over a year ago.
We went over the contents of the backup together and still could not find anything more current.
Her existing backup system was obviously not working as advertised.
Prior to this backup that was not updating properly she was depending on a system from Clickfree.
It was supposed to be an automatic system that she never had to check once it was installed.
Murphy’s law (“Anything that can go wrong, will go wrong”) struck home when her computer crashed and a computer repair shop could not find any data on the Clickfree hard drive.
It would have cost much less to restore from a functioning backup compared to recovering data from a failed hard drive.
What is the sense of a backup system that fails?
It is a false sense of security.
Your computer might crash.
A virus or other malware may infect your computer.
Or, you might accidentally delete a file or a folder that you really need.
Based upon decades of experience in the IT industry I have fine tuned my requirements for a backup systems to include at least:
I have installed hundreds of these backup systems in the Toronto (GTA) area.
My clients have always been able to recover, from their backup, any precious photos or other important files.
This is a backup solution that has been researched, tested and that you can trust is working properly.
I always have this trusted backup system in my onsite service kit.
This is because I understand how important it is to protect my client’s data and to be able to recover quickly from mistakes and software / hardware issues as well as viruses and other malware.
My clients can choose to have Proven Solutions Toronto Computer Service monitor that the backup is working properly on a daily basis for up to three months for free.
I can also connect remotely and literally show you that your current files are on the backup for no additional charge.
It is one thing to install a backup system but it is another matter to know that it works!
You can contact Proven Solutions Toronto Computer Services (phone 416-227-2290) about your needs for a computer backup system today.
Guest post by Dianne – Creative Assistant at Proven Solutions.
Wow, I couldn’t open up Allan’s emails yesterday in my Gmail account in Internet Explorer.
I just thought it was something weird with my computer and it would fix itself somehow.
Computers can do that you know.
I am an impatient person sometimes…so I just opened it up in FireFox instead and forget about the whole thing.
It happened again today though, so I thought I better bring it to Allan’s attention because this was pretty strange.
I hadn’t changed any setting in Gmail or on my computer at all.
I use Windows 7 because I really like it … it is visually softer and prettier on the eye.
It is very intuitive to use for me.
I love to use Gmail because it is fun, internet based and also fairly easy to use and easy to search for past emails, although lately Gmail keeps making so many changes and I am not so sure I like them very much or I just hate change.
I am also a diehard Internet Explorer fan no matter how much Allan tells me FireFox is better.
I still like IE because I don’t have to fuss with all the security precautions that FireFox has.
I can live dangerously because I do a back up anyway on my computer every day.
I also really like to see my links highlighted as I copy and paste them and I don’t want to deal with extra steps to get that done.
Anyway back to the point.
I am also the GOOGLE QUEEN of Proven Solutions and I Googled the issue at hand and came across a post that helped Allan FIX OUR ISSUE FOR NOW. I am not very technically inclined but I am smart enough to know how to point Allan in the right direction .. and, of course, let him do the heavy lifting.
It looks to be like a vey NEW BUG IN GMAIL that they need to patch from their end.
The link that I emailed to Allan contained many possible fixes for the problem.
Allan read the post and figured out the solution right away.
Either his email had to be sent in plain text (not HTML) or my Gmail has to be in basic HTML view (and not standard).
We decided that Allan would leave his Email settings as they were and that I would switch my Gmail to basic HTML view.
To switch to basic HTML view first I signed into my Gmail account and then I clicked here.
Now I can then open his emails just fine using Internet Explorer.
So, if you are having a similar problem with Gmail, I hope that this post will be helpful to you.
You can tell that I am the creative assistant and Allan has to hone me in, but he gave me free rein (well almost) to write this in the company’s blog today as a test if I should continue?
Do you think I should?
You can vote YES or NO in the comments.
I hope that you enjoyed reading this post and find it useful.
Dianne – Creative Assistant at Proven Solutions
The above Blog post is the first from Dianne – our Creative Assistant.
Proven Solutions Inc. has been providing computer services and sales to Toronto, Ontario and the surrounding area (GTA) for over 20 years.
Feel free to contact Proven Solutions at any time.
Does this mean that Windows XP will suddenly stop working?
No, you will still be able to use Windows XP but …
What “End-Of-Life” does mean is that Microsoft will be discontinuing support for Windows XP on April 8, 2014.
An unsupported version of Windows will no longer receive software updates from Microsoft.
After April 8, 2014, other software manufacturers that develop anti-virus programs, browsers, etc. may also stop supporting XP.
Their development teams will then be able to focus on more current Operating Systems.
Again, this will increase the risk to computers running Windows XP.
The lack of development can also cause compatibility issues such as:
Hardware manufacturers may not provide drivers for new printers, components and other peripherals.
This may create compatibility issues between XP and your new hardware.
Proven Solutions understands that everyone’s needs are different.
We will provide sound advice while keeping your best interest in mind.
For $75 we will remove this virus if you drop off your computer at our office.
We are located in the Dufferin and Finch area of Toronto, ON.
Contact Proven Solutions immediately and we will remove this infection from your computer.
Call 416-227-2290 today to make an appointment.
Pick up and delivery services are available.
I was just going to write to Patricia thanking her for sharing your Phone No. with me.
I am totally satisfied with the job you did.
More specifically, you did exactly what you said you will do and the price was very reasonable.
I found you very proper and professional.
I would gladly recommend your services to anybody who needs this kind of work.
Please feel free to use my comments in your website.
You may use my name, phone No. or email whatever you wish.
If anybody calls me I will tell him / her exactly what I wrote above.
Thank you and best wishes.
Rabin Chatterjee (Toronto)
I was very pleased with the swift response to a failed hard drive.
Quick and effective recovery of otherwise lost valuable information.
Good advice on purchasing a new machine.
Paul W. (Toronto)
Thank you for your expert and timely service.
You are a huge support especially for advice and assistance to those of us less experienced with computers, recently semi-retired and without a secretary for the first time in my life.
Dr. Morton Brown (Toronto)
I would definitely recommend Proven Solutions to any Property Manager in the condominium industry.
Allan does great work, is very dedicated and will not leave any problem unsolved.
He has the expertise to trouble shoot any problem big or small.
I will definitely be recommending Proven Solutions to my colleagues in the future.
Thank you Allan for the great work.
John Koutras, Property Manager (Toronto)
After a terrible experience with a ‘Big Box’ IT department which promised virus elimination but only left me with more problems than I had to begin with, Allan at Proven Solutions worked tenaciously until all problems were solved. I will recommend this company to everyone I know.
Kathy W, Toronto